Any claim must be made within 14 days of receipt of merchandise. Claims submitted after 14 days will not be honored. All original packing must be retained for use on any returns. Replacement or credit will not be issued for merchandise that is received by the company in a damaged condition due to IMPROPER PACKING. Contact our customer service department at 866-673-1700 from 9:00 am to 5:00 pm EST.
No returns of any merchandise without prior authorization. Absolutely no merchandise can be returned after 14 days of shipping date. A 15% restocking charge will be assessed on all returned merchandise. Any unauthorized returns will be refused and any expense incurred shall be the customer’s responsibility. In the event of suit, all court costs and attorney fees shall be paid by the purchaser. Balances unpaid after 30 days are subject to late charges at the legal prevailing rate of interest. Proceeding with order indicates customer’s agreement to the terms and conditions stated herein.